Patient Rights

Credence Medicure Corporation as a Medical Care Solution Patriarch is committed to the Principles of Medical Ethics. Principles of Medical ethics is a system of moral principles that apply values to the practice of clinical medicine. These values include the respect for autonomy, non-maleficence, beneficence and justice. Credence is committed to arranging the best possible medical care. This is a team effort, and patients are a primary member of the team. As an integral part of the healthcare team, patients have their rights and responsibilities in preventing medical errors and improvement in healthcare systems.

As a patient you have the rights that are granted and enforced by law. You also have rights that stem from the ethical practice of medicine and basic human rights. You have the right to:

participate in the development and implementation of your plan of care;
information necessary to make informed decisions regarding your care, treatment and services;
request, accept or refuse treatment and to be informed of the medical consequences of refusal;
formulate advance directives and appoint a surrogate to make health care decisions on your behalf;
have a family member or representative and physician of your choice notified promptly of your admission to the hospital;
personal privacy and an environment that preserves dignity and contributes to your positive self-image;
receive considerate and respectful care in a safe setting, free from all forms of neglect, abuse and harassment;
confidentiality of your information and clinical records;
timely access to information in your clinical records by you and your legally designated representative;
freedom from restraint or seclusion that is not medically necessary or imposed to ensure the immediate physical safety of you staff or others;
receive visitors, subject to clinical restrictions or limitations, including the right to determine who may visit;
reasonable response to requests and needs for treatment or service regardless of age, race, ethnicity, religion, culture language, physical or mental disability, socioeconomic status, ability to pay, sex, sexual orientation and gender identity or expression;
end of life care that optimizes comfort and dignity, effectively manages pain and includes consideration of psychosocial, spiritual and cultural concern;
receive information about patient rights and patient complaint resolution processes;
participate in consideration of ethical issues that affect your care;
be informed of any human experimentation, research or educational projects affecting your treatment;
have a legally authorized representative exercise these rights on your behalf;
receive information in words you can understand;
give or withhold consent regarding the production or use of recordings, films, photographs, videos or other images of you for the purpose of care;
receive information about the individuals responsible for providing your care, including student doctors, nurses and other health care providers who assist in your care;
access proactive and advocacy service

Entitlement of Minors

A minor receiving comprehensive medical rehabilitation services is entitled to:

appropriate treatment in the least restrictive setting available
not receive unnecessary or excessive medication,
an individualized treatment plan and to participate in the development of the plan,
a humane treatment environment that provides reasonable protection from harm and appropriate privacy for personal needs,
separation from adult patients,
regular communication between the minor patient and the patient’s family

Patient Responsibilities

In a discussion of patients’ rights, it’s also important to review patients’ responsibilities. Just as we have rights as responsible citizens, we have corresponding responsibilities that help maintain those rights. The same is true for our medical care. As a patient, you have the responsibility to:

provide complete and accurate information that facilities your care, treatment and services,
ask questions or acknowledge when you do not understand the treatment course of care decision,
follow your treatment plan and the hospital’s instructions, rules and regulations
respect the rights of others, being considerate and respectful of patients, visitors and staff,
fulfill financial obligations to the hospital and physician